AVS287

Course Description

This course provides a comprehensive study of the organizational behavior, interpersonal relationships skills, behavioral aspects associated with professional flight crews. Although the course is targeted at future airline pilots, the course provides a platform for understanding the dynamics of crew management within the entire airline operating environment (including maintenance personnel, ground crew and cabin crew). The course uses previous CRM knowledge developed during flight training. Topics covered include the nature of CRM, CRM training applications, CRM Perspectives and the future of CRM. Theory is complimented with studies of recent cases citing CRM as critical to its outcome.

Course Details